Terms of Service

Last updated: December 2024

Agreement to Terms

By accessing or using Jina's AI-powered financial compliance platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Services

Jina provides AI-powered automation for financial compliance operations, including:

  • Automated transaction alert investigation and resolution
  • KYC/KYB due diligence automation
  • OFAC and sanctions list screening
  • Compliance report generation
  • Integration with your existing compliance infrastructure

User Responsibilities

As a user of Jina's services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use the service in compliance with all applicable laws and regulations
  • Review AI-generated compliance decisions and maintain appropriate human oversight
  • Not attempt to reverse engineer or circumvent our security measures

AI and Automation Disclaimer

While Jina's AI system is designed to assist with compliance operations, it is not a substitute for human judgment and regulatory expertise. You are responsible for:

  • Final review and approval of compliance decisions
  • Ensuring compliance with all applicable regulations
  • Maintaining appropriate controls and governance
  • Training your team on proper use of AI-assisted compliance tools

Data Processing and Privacy

We process your compliance data in accordance with our Privacy Policy and applicable data protection laws. You retain ownership of your data and may export it at any time. We use your data solely to provide our services and improve our AI models, with appropriate safeguards in place.

Service Level and Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance. We are not liable for service interruptions caused by factors beyond our control.

Limitation of Liability

Jina provides compliance automation tools but is not responsible for your compliance decisions or regulatory outcomes. Our liability is limited to the fees paid for our services. We are not liable for indirect, consequential, or punitive damages.

Termination

Either party may terminate this agreement with written notice. Upon termination, you will have the opportunity to export your data. We reserve the right to suspend access for violations of these terms or non-payment.

Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes via email or through our platform. Continued use after changes constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, please contact us at legal@jina.ai